SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide, such as your name, address, phone number, and email address.
Email marketing (if applicable): With your permission, we may send you emails or messages about our store, new products, offers, and updates.
SECTION 2 – CONSENT
How do we get your consent?
When you provide personal information to complete a transaction, place an order, arrange for delivery, or return a purchase, we imply that you consent to our collecting and using it for that specific purpose.
If we ask for your personal information for a secondary reason, such as marketing, we will either ask for your explicit consent or provide you with an option to decline.
How do you withdraw your consent?
If you change your mind after opting in, you may withdraw your consent at any time by contacting us at palakkw46@gmail.com.
SECTION 3 – DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms & Conditions.
SECTION 4 – PAYMENT
We use secure payment methods such as UPI (Google Pay, PhonePe, etc.) and other payment gateways. We do not store your card or payment details on our servers. All payment data is encrypted as per PCI-DSS standards.
Your transaction information is used only to complete your purchase and is not stored afterwards. Payment gateways follow strict security standards set by organisations like Visa, MasterCard, and others.
SECTION 5 – THIRD-PARTY SERVICES
We may use third-party service providers (such as payment gateways and logistics partners) who collect, use, and disclose your information only to the extent necessary to perform their services.
These providers have their own privacy policies, and we recommend reviewing them to understand how your information is handled.
Once you leave our website or are redirected to a third-party platform, you are no longer governed by this Privacy Policy.
SECTION 6 – SECURITY
We take reasonable precautions and follow industry best practices to ensure your personal information is not lost, misused, accessed, disclosed, or altered improperly.
SECTION 7 – COOKIES
We use cookies to maintain your session and improve your browsing experience. Cookies do not personally identify you on other websites.
SECTION 8 – AGE OF CONSENT
By using this site, you confirm that you are at least the age of majority in your region or are using the website under the supervision of a parent or guardian.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to update or modify this privacy policy at any time. Changes will take effect immediately upon posting on the website.
If significant changes are made, we will notify you here so you remain aware of what information we collect and how we use it.
In case PALAK Houseware is acquired or merged with another company, your information may be transferred to the new owners so we can continue serving you.
CONTACT INFORMATION
For any questions or concerns regarding this Privacy Policy, you may contact us at:
- Email: palakkw46@gmail.com
- WhatsApp Support: Available
- Contact us: 8780841538